FAQよくあるご質問

General Questions

QCan the instructors speak Japanese?
Yes. All the instructors can speak Japanese.
QAre the lessons girls only?
The lessons can be enjoyed by all ages and genders. The reason it is called, Surfer Girl Academy is because the owner is a Surfer Girl and she originally wanted to create a place for girls to feel comfortable in joining something alone.
QCan I join even if I cannot swim?
Yes. Please request for a life jacket at the time of reservation. If you are especially worried, we also have private lessons you can reserve for.
QWill I get sea-sick?
Not all the time, but there are times that some people do get sea-sick. If you tend to get motion sickness, it is recommended for you to take some medicine prior to boarding the ship.
QI have no experience, but is it ok?
Absolutely. Towards the shore, it is very shallow. You will be able to stand with no problem. You may also request for a life jacket beforehand.
QCan I join by myself?
Absolutely! There are many people who join alone. We will make group lessons so please feel assured and join!
QWhat should I bring?
Wear a swimming suit, and please bring a towel. Don’t forget your sunblock lotion and please remember to put lots of it on the bottom of your feet! Rash guards, wetsuits, reef shoes, surfboards, leash cords will all be provided for use.
QIs there a photographer?
Per your advanced request, we can have a photographer ready for you. The fee will be $35 per person.
QWhat if it rains?
Surfing will not be cancelled even if it rains. There will be cancellations only when there is a hurricane, or strong winds that may be dangerous. If this occurs, we will refund you the full amount.
QIs the water cold?
Between May and December the water temperature is warm. Between January and April, the water is a bit cold. But we have wetsuits to keep you warm.
QWhat should we do with our valuables?
I’m sorry. Since it is at the beach, there are no lockers. Everything will be left in the car so please do not bring any valuables.
QI have been surfing for years, but I want to get better. Would this be possible?
Yes! We have many skilled instructors, so it would be a great opportunity to up your skills. From the day you join our class, you will love surfing even more!
QIs surfing fun?
All of us will make sure you have fun!!

Reservations

QWhat shall I do in case I need to make a cancellation?
Cancellation Policy: You can make a cancellation within 48 hours free of charge. You can also reschedule, but if you try to do so within 48 hours, it may be difficult as slots will be filled, so please try to contact us as early as possible.
QCan we borrow wetsuits? And is there a charge?
We will rent out free of charge.
QAre there kids’ wetsuits?
Yes they are available.
QAre there surf shorts available to rent?
We only have board shorts available for women who can wear them over their swimming suits. We also have surf leggings available for those who don’t want a shorts tan.

Classes

QWhat are the lesson times?
There is a 8AM, 11AM, and a 2PM lesson. There is a 4PM slot available for either a private lesson or a pair lesson.
QIs there an age restriction?
No. Men and women of all ages can join.
QWhere is the meet up location? And is there an actual store front?
There is only an office, and no store front. Please make a reservation via online on our website, or by phone. After making your reservation, we will notify you if you will like to be picked up at your hotel, or another close-by hotel. If you will like to meet up at the actual location, we can email you the map.
QWhat time should I be at the pickup location?
Please be ready at the pick up location 5 minutes prior to the scheduled time.
QWhere are the lessons held at?
We will be at a beach in front of the Hilton hotel where there is not many people. But depending on the season and days, and the tide situation, we might hold the lessons at a different location.
QHow old do you need to be to join the group lessons?
12 and older.
QWould I be with people I do not know?
Our group lessons will consist of different people attending that day.
QAre pair lessons for 2 people?
Friends and family can join for up to 3 people. The minimum age is 8 years old.
QPlease explain the difference of a group lesson and private lesson.
If you are not good at swimming, or if you want to have the lesson at your own pace, we recommend the private lessons. You will be one-on-one with the instructor. You will be able to go on more waves and receive more advice compared to the group lessons.
QCan just kids join the lesson?
Yes. Kids can just join without the parents as well! We do have a waiver that needs to be signed.
QWhat is the age limit for the Keiki lesson?
The minimum age is 3 years old. The maximum will be an elementary school child.
QFor kids, is it possible to have the instructor ride the waves with them on the same surfboard?
Yes! Please choose the Keiki private lesson. Some children are scared of the water, and hesitate to get on the surfboard by themselves. No problem! Our instructors can be with them on the surfboards, and look for crab and other water animals and ride smaller waves at each child’s pace.
QI want to surf with my child. Which plan do you recommend?
If your child is 8 years or older, we recommend the pair lesson to enjoy it together. If your child is 7 years old or younger, we recommend the Keiki private lesson for safety. When your child is taking the Keiki private lesson, the parents or the adults can sign up for the pair lesson, and the whole family can enjoy the time together in the same area. Or the parents or adults can join the Group lesson and watch the kids enjoy surfing while enjoying the surfing themselves.
QCan we request the surfboard size?
If you make a request in advance, we can provide it for you.
QDo you have early morning or sunset surfing classes?
Upon request, with an extra fee, we offer early morning and sunset private lessons or pair lessons. Please ask us for further information.

Payment

QCan I pay with credit card?
We take all major credit cards.
QDo I need cash?
We have under-the-water pictures available for $35 person. We also have original T-shirts available for $20. If you also plan to pay for your lesson in class, please bring cash.